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IT Specialist - Customer Interactions, Prague/Ostrava
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Position benefits
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Benefits

  • Possibility of home office after training.
  • 25 days of vacation + 5 days of personal leave.
  • Support for professional development and career growth.
  • Sports and social events, cinema tickets.
  • Employee benefits worth CZK 30,000.
  • Meal allowance CZK 123/day worked - CZK 30,873 per year.
  • Discounted price of electricity and gas.
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IT Specialist - Customer Interactions

Location Icon Limuzská, Praha
#office-work work-with-people #tech-jobs


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If you're interested in this job, click the button. After I take some basic details, we'll have a chat interview about the position.

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IT Consultant , IT Analyst , Project Manager

Become part of the team that manages and develops key technology platforms for communication with our customers. Your role will include the administration of the Contact Center platform (CISCO UCCE), infrastructure oversight, Customer Communication Management (CCM) management and development, and cooperation with suppliers. You will have the opportunity to develop sophisticated systems that form the backbone of our customer communication infrastructure.

Full-time

Permanent employment

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Benefits

  • Possibility of home office after training.
  • 25 days of vacation + 5 days of personal leave.
  • Support for professional development and career growth.
  • Sports and social events, cinema tickets.
  • Employee benefits worth CZK 30,000.
  • Meal allowance CZK 123/day worked - CZK 30,873 per year.
  • Discounted price of electricity and gas.
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Requirements

Technical skills

💡 Knowledge of IT infrastructure, network technologies and software development.

💡 Basic experience with web technologies (HTML, CSS, JavaScript).

💡 Awareness of APIs and integration patterns (experience with Postman advantage).


Soft skills


What will give you an advantage?

🔹 Experience with CISCO UCCE administration.

🔹 Experience with the development or management of CCM platforms (e.g. Quadient, Doxee, OpenText, etc.).

🔹 Awareness of the application development cycle.

🔹 Experience with CI/CD processes (GitLab, Jenkins, etc.).

🔹 Knowledge of PowerApps.

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Company - innogy Česká republika a.s.

logo innogy Česká republika a.s.
Location of the job on the map
Image of virtual assistant

If you're interested in this job, click the button. After I take some basic details, we'll have a chat interview about the position.


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